Every lead created in the period, whoever or whatever created it — the pipeline the team is working against — split by origin: phone calls a human took, the AI voice agent, and everything else (checkout, reservation and contact forms, SMS, walk-in). The three lines are cohort conversion rates on the right-hand scale: of the leads created that day, the share that has converted. They are kept apart because the AI agent converts nothing like a phone call: over the 30 days to Sep 2 calls ran 59.5%, the AI agent 27.0%, everything else 62.7%. That last figure is itself a blend — self-serve checkout converts 78% while forms, SMS and walk-ins convert 6% — so read it against its bar volume, not as a team metric. Read all three for shape, not single days: at 2–11 phone leads a day one lead moves a line 10–50 points, so it will touch 0% and 100% routinely. The most recent days read low because those leads have had no time to convert yet.
Conversions credited to a human agent, split by where the lead came from.
Live, filterable version: data.luminuspm.com/click_storage_agent_scorecard.html · pick any period there, including month-by-month back a year.